This course will provide participants with tools and techniques for conducting crowd management and crowd control. Participants will engage in scenario-based activities designed to expand their ability to resolve risks related to crowd management and crowd control. The training is applicable across the United States regardless of the venue size, capacity, or type of event. Those who successfully complete this course should be able to use this training to develop or improve crowd management and crowd control programs for any sport or special event.
Upon successful completion, you will be able to:
- Explain crowd management and crowd control terms and concepts, as well as the dynamic interaction between the crowd, venue, event, and staff as related to crowd management and crowd control for sport and special events.
- Examine planning factors and analyze a case study using the DIME-ICE Risk Model.
- Determine how crowd dynamics and decision-making contributes to crowd risk and crowd management for sport and special events.
- Develop crowd management techniques for sport and special events.
- Plan for resolving public disorder in sport and special events.
| Details |
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| UNADVERTISED COURSE OFFERING |
| Date(s) |
Tue. Sep 16, 2025 8am-5pm
Wed. Sep 17, 2025 8am-5pm
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| Location |
MEMA Regional Office
20 Forge Parkway, Franklin MA
Google Map
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| Handicap Accessibility |
Yes
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| WiFi Access |
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| Offered By |
Massachusetts Emergency Management Agency |
| Primary Instructor |
NCS4, Instructor(s) |
| Course Length |
2 Days |
| Course Hours |
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| CEUs |
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| Award Credentials |
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| Prerequisites |
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| Equivalent Prerequisites |
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| Target Audience |
Sport Venue Managers, Emergency Managers, Public Safety Officials, Venue or Event Security, Event Planners/Promoters, Volunteer Service Organizers |
| Eligibility |
Please describe in the justification field your role or assignment with 2026 FIFA World Cup. Due to limited seats and high demand, you will automatically be placed on the waitlist. Enrollment into the program will be closely evaluated, and selection will be based on the justification. |
| Other |
All participants are required to have a FEMA SID prior to enrolling in this training. Please visit cdp.dhs.gov/femasid for more information.
Please Note: This is a two-step registration process. Upon acceptance into the course, a link will be sent to officially register you with the course provider to receive a course certificate.
Deadline to Register: August 16th, 2025
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